21 May 2009
By bolt | peters
In Automated, Moderated
The following is a list of software resources and web apps which can be used for various types of remote research, both moderated and unmoderated/automated.
Moderated Tools
UserVue by TechSmith. This is our trusty stand-by for moderated one-on-one interviews. Enables you to view a participant’s screen in real-time while talking to them on the phone. Any number [...]
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chalkmark, chat, clicktale, m-pathy, Moderated, observing, recording, relevantview, screensharing, unmoderated, userfocus, uservue, vulab, vulabs, web apps, webeffective
22 October 2008
By bolt | peters
In Live recruiting, Moderated
In an article for Boxes and Arrows, Paul Nuschke lists five phases of a usability study:
Step 1: Sales & Kickoff
Step 2: Recruitment
Step 3: Preparation
Step 4: Testing
Step 5: Analysis & Reporting
This post is about that second step, where you’re recruiting users to participate in your study. Traditionally this has been done one of two ways: either [...]
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ethnio, felt, Live recruiting, remote research, stop-motion, userzoom, webeffective