Remote Usability » Featured Post

The 5 Categories of Remote UX Tools

bolt | peters — Thu, 22 Jul 2010 20:31:20 +0000

This is the one slide from my Remote Research presentation I get asked about the most so I thought I would call it out:

Slides from Nate’s IxDA & UPA & SVA Talks

bolt | peters — Thu, 01 Jul 2010 08:11:47 +0000

Slides from Nate’s IxDA & UPA & SVA talks in Los Angeles and New York in May and June of 2010. Most of these won’t make any damn sense but more information is in the actual book here: http://bit.ly/ZlDoQ

View more presentations from bolt peters.

Slides from Kyle Soucy’s UPA presentation

bolt | peters — Thu, 17 Jun 2010 21:43:07 +0000

Kyle Soucy’s presentation on unmoderated testing at the Boston UPA Conference. You can see the handout here.

View more presentations from Kyle Soucy.

New Tools AVALANCHE

Nate Bolt — Thu, 13 May 2010 18:11:43 +0000

There is some kind of huge development craze going on in the remote / online usability tools market. My guess is that usertesting.com has inspired some of this, along with the perceived market for interface research. Here are the new tools that have launched within the last month or two. If we are missing any drop a line!:

Userlytics. Another recording tool that records users’ facial expressions and audio comments as well as logging their webcam video (!) and screen movements on the website, according to a text script that you give participants. Then you watch flash videos of their experience and read summaries. Free trial, $299 per 5 testers and $47 for each additional tester.

Trymyui. Very similar to usertesting.com and userlytics - they find users for you, rate them, and make sure they are good at recording their own thoughts while they user your site or prototype. Free trial and then $25 per user.

IntuitionHQ. Very similar to Usabilla, you can create tasks and record where people click on a static images. The difference is that IntuitionHQ automatically creates static images of your live site, hence making it seem like people are interacting with a live site. They are not. But that’s cool, we actually really like these kind of tools for creating cool heatmaps of where people click on static images. $9 per test with unlimited users.

Plainframe. This is the first UX tool I’ve heard of that let’s you create an interactive IA and site structure for users to interact with and track their behavior. You quickly put your navigation structure into a clickable “white site.”¹ They record the interactions as data for analysis, and let you play them back so you can see how the user interacts with the site dynamically. In Closed Beta as of May, 2010.

Workshop on Remote UX Research – May 6th

bolt | peters — Wed, 07 Apr 2010 00:00:44 +0000

Come hang with us in San Francisco or attend remotely on May 6th from 9am – 4:30pm PST. We’re holding our third Escape The Lab workshop on remote UX research methods and tools. You get hands-on training with the latest moderated and un-moderated remote UX research tools.

Space is limited as we’re only allowing 10 in-person and 10 remote attendees, so register soon. It’s about 50% sold-out right now. Also, we’re giving away two FREE spots for whoever tweets the best answer to why they love or hate remote research with the tag #ETLAB.

Date: Thursday, May 6th, 2010
Time: 9am – 4:30pm
Place: Bolt | Peters User Experience at 576 Natoma Street, San Francisco, CA
Cost: $399 In-person or $199 Remote. $299 for URF Alumni.
More info: http://escapethelab.com/

Hope to see you there!

Konigi Review of OpenHallway

bolt | peters — Tue, 23 Mar 2010 23:06:44 +0000

Konigi has posted a really detailed review of OpenHallway – interested details and comments. Check it on out here.

Remote Testing Tools UPA Slides

bolt | peters — Mon, 08 Mar 2010 03:51:33 +0000

Michael Rawlins presented this at the CT UPA on March 4th:

March Remote Testing Tools

View more presentations from Michael Rawlins.

Why Remote Usability Testing Kicks Ass – by Heybaloo

bolt | peters — Thu, 25 Feb 2010 22:27:10 +0000

Cool write-up on heybaloo.com on two remote usability tools – usertesting.com and feedbackarmy.com. Excerpt:

“Remote testing neatly sidesteps these issues: the tester is probably sitting in his own house, using the site at his own pace. He’s probably on his own, so he’s happy to chat away and let you know what he thinks and what he’s doing the whole time.”

Remote Design Research at Interaction 10

bolt | peters — Mon, 08 Feb 2010 23:24:07 +0000

Here are the slides from Nate Bolt’s talk on Remote Design Research at IxD 10 in Savannah, GA.

Remote Research at IxD10

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Using Remote Research to Inform Social Interaction Design (SxD)

bolt | peters — Tue, 02 Feb 2010 18:17:54 +0000

There’s a guest post by Brynn Evans over on the Bolt | Peters Blog, on the topic of using remote research methods to inform social interaction design. What’s social interaction design, you ask?:

Social interaction design (SxD) is the practice of designing for person-to-person interactions mediated by a computer interface, going beyond pure usability and human-computer interaction. Even fairly solitary experiences like editing a Wikipedia page occur in a social context in which other users’ past interactions influence what new editors contribute.

Read it here!