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Remote Testing Tools UPA Slides

Michael Rawlins presented this at the CT UPA on March 4th:
March Remote Testing Tools

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Why Remote Usability Testing Kicks Ass – by Heybaloo

Cool write-up on heybaloo.com on two remote usability tools – usertesting.com and feedbackarmy.com. Excerpt:
“Remote testing neatly sidesteps these issues: the tester is probably sitting in his own house, using the site at his own pace. He’s probably on his own, so he’s happy to chat away and let you know what he thinks and what [...]

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Remote Design Research at Interaction 10

Here are the slides from Nate Bolt’s talk on Remote Design Research at IxD 10 in Savannah, GA.
Remote Research at IxD10
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Using Remote Research to Inform Social Interaction Design (SxD)

There’s a guest post by Brynn Evans over on the Bolt | Peters Blog, on the topic of using remote research methods to inform social interaction design. What’s social interaction design, you ask?:
Social interaction design (SxD) is the practice of designing for person-to-person interactions mediated by a computer interface, going beyond pure usability and human-computer [...]

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Screening Out Liars From Your Usability Study

A new article on 90 Percent of Everything discusses a few ways to screen out potential “fake users” who lie about their qualifications to participate in your study:
In fact, a lot of liars can be screened out by writing a really good screener questionnaire. For example, here’s a decoy question that the Mozilla metrics team [...]

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Oldie but Goodie

From UserCentered.net, an overview of moderated remote research, which they call “remote synchronous research”.
‘Remote user research and testing’ is where the user and the facilitator are in different places. Remote user research can fall into two categories, ‘synchronous’ and ‘asynchronous’.

In synchronous protocols, a facilitator interacts with a participant who is remote and leads the research [...]

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Remote Testing Tools Round-up by Liz Bacon

Liz Bacon of Devise maintains a great list of remote usability testing tools on Google Docs; check em out!
(We’ll probably have something like this in the near future as well; for now, check out our Tools page!)

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Sample Recruiting Forms

There are many ways to recruit participants for a remote research study from your website. (If you’re already confused, see this post for an introduction to live recruiting.)
First and foremost, there’s our web app Ethnio, which is built specifically for the purpose. It uses a DHTML layer to display a pop-up recruiting form right on [...]

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Announcing Remote Research: The Book

We’re proud to announce our forthcoming book Remote Research, which will be published by Rosenfeld Media in 2009! It’s a book for everyone who’s interested in learning why, when, and how to design and conduct remote user research studies themselves.
From the book publisher’s website:
Remote user research describes any research method that allows you to observe, [...]

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What is Remote Usability Research?

Let’s start off by answering the question you probably came with. The short answer is: any kind of research where the user and research moderator aren’t interacting face-to-face.
So why do you care?
Well, take a look at how most research is currently done. When you want to learn about how people perceive and interact with websites [...]

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