Portfolio Archive

Creative Ways to Use Unmoderated User Research Read the case study »
Remote Facilitator Guide Read the case study »
The 5 Categories of Remote UX Tools Read the case study »

Adventures in Remote Usability by Ellen Beldner

My new homegirl Ellen Beldner wrote this nice summary of her experience conducting recent remote user testing. In this article she goes so far as to agree with me about facial expressions in research. Rock on, Ellen, rock on.

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Slides from Nate’s IxDA & UPA & SVA Talks Read the case study »
Slides from Kyle Soucy’s UPA presentation Slides from Kyle Soucy’s UPA presentation Read the case study »
Workshop on Remote UX Research – May 6th Read the case study »
Konigi Review of OpenHallway Read the case study »
Remote Testing Tools UPA Slides Read the case study »
Why Remote Usability Testing Kicks Ass – by Heybaloo Read the case study »
Remote Design Research at Interaction 10 Read the case study »
Using Remote Research to Inform Social Interaction Design (SxD) Read the case study »

UXCampVancouver 2009

At next weekend’s UXCampVancouver, Elizabeth Snowden will be giving a talk on remote usability methods. Check it out if you’re in the area! Update: Sold out!

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Screening Out Liars From Your Usability Study Read the case study »

22 Cheap or Free Web Usability Tools

Over at MarketingProfs’ 22 Cheap or Free Web Usability Tools series, our recruiting tool Ethnio gets a shout-out. Here are the pros and cons they mention: Pros: Enables usability researchers to acquire actual users from the website for testing. Cons: Researchers must be available when a participant response is received, and the tool is for [...]

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Oldie but Goodie Read the case study »
Remote Testing Tools Round-up by Liz Bacon Read the case study »

NEOUPA: Remote Usability Studies event

The Northeast Ohio Usability Professionals Association (NEOUPA) recently put on an event called “Remote usability studies: Get great results while saving time and money“. Quoth Jason Holmes of American Greetings, co-organizer of the event (along with Aaron Rosenberg): The NEOUPA event was great.  Lots of interest, lots of enthusiasm.  We had about 45 people there, [...]

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UX Brighton Round-up

Last week’s UX Brighton event, “Remote Research: a 360-degree View“, covered all sorts of fun remote user research tools and companies, including Webnographer (automated tool), Pidoco (wireframe testing), Flow (agency), and Ethnolabs (automated cross-platform data aggregation). Here are the best write-ups: Steve Bromley: In the heated Q&A session after, it was discussed at length that [...]

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Sample Recruiting Forms Read the case study »
<ul><li><strong>woo_ads_rotate</strong> - true</li><li><strong>woo_ad_125_adsense_a</strong> - </li><li><strong>woo_ad_125_adsense_b</strong> - </li><li><strong>woo_ad_125_adsense_c</strong> - </li><li><strong>woo_ad_125_adsense_d</strong> - </li><li><strong>woo_ad_125_image_a</strong> - http://woothemes.com/ads/woothemes-125x125-1.gif</li><li><strong>woo_ad_125_image_b</strong> - http://woothemes.com/ads/woothemes-125x125-2.gif</li><li><strong>woo_ad_125_image_c</strong> - http://woothemes.com/ads/woothemes-125x125-3.gif</li><li><strong>woo_ad_125_image_d</strong> - http://woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_125_url_a</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_b</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_c</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_d</strong> - http://www.woothemes.com</li><li><strong>woo_ad_300_adsense</strong> - </li><li><strong>woo_ad_300_image</strong> - http://woothemes.com/ads/woothemes-300x250-2.gif</li><li><strong>woo_ad_300_url</strong> - http://www.woothemes.com</li><li><strong>woo_ad_image_1</strong> - http://www.woothemes.com/ads/woothemes-125x125-1.gif</li><li><strong>woo_ad_image_2</strong> - http://www.woothemes.com/ads/woothemes-125x125-2.gif</li><li><strong>woo_ad_image_3</strong> - http://www.woothemes.com/ads/woothemes-125x125-3.gif</li><li><strong>woo_ad_image_4</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_image_5</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_image_6</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_url_1</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_2</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_3</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_4</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_5</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_6</strong> - http://www.woothemes.com</li><li><strong>woo_alt_stylesheet</strong> - case.css</li><li><strong>woo_archive_content</strong> - false</li><li><strong>woo_auto_img</strong> - false</li><li><strong>woo_bio</strong> - Tools, tips, and reviews.</li><li><strong>woo_cat_menu</strong> - false</li><li><strong>woo_cat_nav_1</strong> - false</li><li><strong>woo_cat_nav_12</strong> - false</li><li><strong>woo_cat_nav_3</strong> - false</li><li><strong>woo_cat_nav_4</strong> - false</li><li><strong>woo_cat_nav_40</strong> - false</li><li><strong>woo_cat_nav_65</strong> - false</li><li><strong>woo_content</strong> - false</li><li><strong>woo_content_archives</strong> - false</li><li><strong>woo_content_home</strong> - false</li><li><strong>woo_custom_css</strong> - </li><li><strong>woo_custom_favicon</strong> - </li><li><strong>woo_custom_nav_menu</strong> - true</li><li><strong>woo_custom_seo_template</strong> - a:4:{i:0;a:5:{s:4:"name";s:10:"seo_follow";s:3:"std";s:5:"false";s:5:"label";s:21:"SEO - Remove Nofollow";s:4:"type";s:8:"checkbox";s:4:"desc";s:59:"Make link from this post/page followable by search engines.";}i:1;a:5:{s:4:"name";s:9:"seo_title";s:3:"std";s:0:"";s:5:"label";s:23:"SEO - Custom Page Title";s:4:"type";s:4:"text";s:4:"desc";s:38:"Add a custom title for this post/page.";}i:2;a:5:{s:4:"name";s:15:"seo_description";s:3:"std";s:0:"";s:5:"label";s:24:"SEO - Custom Description";s:4:"type";s:8:"textarea";s:4:"desc";s:49:"Add a custom meta description for this post/page.";}i:3;a:5:{s:4:"name";s:12:"seo_keywords";s:3:"std";s:0:"";s:5:"label";s:21:"SEO - Custom Keywords";s:4:"type";s:4:"text";s:4:"desc";s:64:"Add a custom meta keywords for this post/page. (comma seperated)";}}</li><li><strong>woo_custom_upload_tracking</strong> - a:0:{}</li><li><strong>woo_feedburner_url</strong> - </li><li><strong>woo_framework_version</strong> - 2.7.20</li><li><strong>woo_google_analytics</strong> - </li><li><strong>woo_home_height</strong> - 100</li><li><strong>woo_home_posts</strong> - 7</li><li><strong>woo_home_top</strong> - Blog</li><li><strong>woo_home_width</strong> - 197</li><li><strong>woo_logo</strong> - http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png</li><li><strong>woo_manual</strong> - http://www.woothemes.com/</li><li><strong>woo_nav_exclude</strong> - </li><li><strong>woo_options</strong> - a:22:{s:14:"woo_ads_rotate";s:4:"true";s:14:"woo_ad_image_1";s:52:"http://www.woothemes.com/ads/woothemes-125x125-1.gif";s:14:"woo_ad_image_2";s:52:"http://www.woothemes.com/ads/woothemes-125x125-2.gif";s:14:"woo_ad_image_3";s:52:"http://www.woothemes.com/ads/woothemes-125x125-3.gif";s:14:"woo_ad_image_4";s:52:"http://www.woothemes.com/ads/woothemes-125x125-4.gif";s:12:"woo_ad_url_1";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_2";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_3";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_4";s:24:"http://www.woothemes.com";s:18:"woo_alt_stylesheet";s:14:"orangeblue.css";s:12:"woo_auto_img";s:5:"false";s:7:"woo_bio";s:25:"Tools, tips, and reviews.";s:20:"woo_content_archives";s:5:"false";s:16:"woo_content_home";s:5:"false";s:14:"woo_custom_css";s:0:"";s:18:"woo_custom_favicon";s:0:"";s:18:"woo_feedburner_url";s:0:"";s:20:"woo_google_analytics";s:0:"";s:8:"woo_logo";s:64:"http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png";s:10:"woo_resize";s:4:"true";s:16:"woo_thumb_height";s:3:"100";s:15:"woo_thumb_width";s:3:"100";}</li><li><strong>woo_page_ex</strong> - </li><li><strong>woo_popular</strong> - Select a number:</li><li><strong>woo_portfolio_cat</strong> - Featured Post</li><li><strong>woo_port_in_nav</strong> - false</li><li><strong>woo_port_prev_ins</strong> - Click on images below to load a larger preview.</li><li><strong>woo_port_prev_title</strong> - Thumbnails</li><li><strong>woo_resize</strong> - true</li><li><strong>woo_search_content</strong> - false</li><li><strong>woo_settings_custom_nav_1_descriptions</strong> - no</li><li><strong>woo_settings_custom_nav_advanced_options</strong> - yes</li><li><strong>woo_settings_custom_nav_version</strong> - 1.0.19</li><li><strong>woo_shortname</strong> - woo</li><li><strong>woo_themename</strong> - Big Easy</li><li><strong>woo_thumb_height</strong> - 100</li><li><strong>woo_thumb_width</strong> - 100</li><li><strong>woo_uploads</strong> - http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png</li></ul>