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The 5 Categories of Remote UX Tools Read the case study »

Adventures in Remote Usability by Ellen Beldner

Posted 10. Jul, 2010 in Moderated

My new homegirl Ellen Beldner wrote this nice summary of her experience conducting recent remote user testing. In this article she goes so far as to agree with me about facial expressions in research. Rock on, Ellen, rock on.

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Slides from Nate’s IxDA & UPA & SVA Talks Read the case study »

<ul><li><strong>woo_ads_rotate</strong> - true</li><li><strong>woo_ad_125_adsense_a</strong> - </li><li><strong>woo_ad_125_adsense_b</strong> - </li><li><strong>woo_ad_125_adsense_c</strong> - </li><li><strong>woo_ad_125_adsense_d</strong> - </li><li><strong>woo_ad_125_image_a</strong> - http://woothemes.com/ads/woothemes-125x125-1.gif</li><li><strong>woo_ad_125_image_b</strong> - http://woothemes.com/ads/woothemes-125x125-2.gif</li><li><strong>woo_ad_125_image_c</strong> - http://woothemes.com/ads/woothemes-125x125-3.gif</li><li><strong>woo_ad_125_image_d</strong> - http://woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_125_url_a</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_b</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_c</strong> - http://www.woothemes.com</li><li><strong>woo_ad_125_url_d</strong> - http://www.woothemes.com</li><li><strong>woo_ad_300_adsense</strong> - </li><li><strong>woo_ad_300_image</strong> - http://woothemes.com/ads/woothemes-300x250-2.gif</li><li><strong>woo_ad_300_url</strong> - http://www.woothemes.com</li><li><strong>woo_ad_image_1</strong> - http://www.woothemes.com/ads/woothemes-125x125-1.gif</li><li><strong>woo_ad_image_2</strong> - http://www.woothemes.com/ads/woothemes-125x125-2.gif</li><li><strong>woo_ad_image_3</strong> - http://www.woothemes.com/ads/woothemes-125x125-3.gif</li><li><strong>woo_ad_image_4</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_image_5</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_image_6</strong> - http://www.woothemes.com/ads/woothemes-125x125-4.gif</li><li><strong>woo_ad_url_1</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_2</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_3</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_4</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_5</strong> - http://www.woothemes.com</li><li><strong>woo_ad_url_6</strong> - http://www.woothemes.com</li><li><strong>woo_alt_stylesheet</strong> - case.css</li><li><strong>woo_archive_content</strong> - false</li><li><strong>woo_auto_img</strong> - false</li><li><strong>woo_bio</strong> - Tools, tips, and reviews.</li><li><strong>woo_cat_menu</strong> - false</li><li><strong>woo_cat_nav_1</strong> - false</li><li><strong>woo_cat_nav_12</strong> - false</li><li><strong>woo_cat_nav_3</strong> - false</li><li><strong>woo_cat_nav_4</strong> - false</li><li><strong>woo_cat_nav_40</strong> - false</li><li><strong>woo_cat_nav_65</strong> - false</li><li><strong>woo_content</strong> - false</li><li><strong>woo_content_archives</strong> - false</li><li><strong>woo_content_home</strong> - false</li><li><strong>woo_custom_css</strong> - </li><li><strong>woo_custom_favicon</strong> - </li><li><strong>woo_custom_nav_menu</strong> - true</li><li><strong>woo_custom_seo_template</strong> - a:4:{i:0;a:5:{s:4:"name";s:10:"seo_follow";s:3:"std";s:5:"false";s:5:"label";s:21:"SEO - Remove Nofollow";s:4:"type";s:8:"checkbox";s:4:"desc";s:59:"Make link from this post/page followable by search engines.";}i:1;a:5:{s:4:"name";s:9:"seo_title";s:3:"std";s:0:"";s:5:"label";s:23:"SEO - Custom Page Title";s:4:"type";s:4:"text";s:4:"desc";s:38:"Add a custom title for this post/page.";}i:2;a:5:{s:4:"name";s:15:"seo_description";s:3:"std";s:0:"";s:5:"label";s:24:"SEO - Custom Description";s:4:"type";s:8:"textarea";s:4:"desc";s:49:"Add a custom meta description for this post/page.";}i:3;a:5:{s:4:"name";s:12:"seo_keywords";s:3:"std";s:0:"";s:5:"label";s:21:"SEO - Custom Keywords";s:4:"type";s:4:"text";s:4:"desc";s:64:"Add a custom meta keywords for this post/page. (comma seperated)";}}</li><li><strong>woo_custom_upload_tracking</strong> - a:0:{}</li><li><strong>woo_feedburner_url</strong> - </li><li><strong>woo_framework_version</strong> - 2.7.20</li><li><strong>woo_google_analytics</strong> - </li><li><strong>woo_home_height</strong> - 100</li><li><strong>woo_home_posts</strong> - 7</li><li><strong>woo_home_top</strong> - Blog</li><li><strong>woo_home_width</strong> - 197</li><li><strong>woo_logo</strong> - http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png</li><li><strong>woo_manual</strong> - http://www.woothemes.com/</li><li><strong>woo_nav_exclude</strong> - </li><li><strong>woo_options</strong> - a:22:{s:14:"woo_ads_rotate";s:4:"true";s:14:"woo_ad_image_1";s:52:"http://www.woothemes.com/ads/woothemes-125x125-1.gif";s:14:"woo_ad_image_2";s:52:"http://www.woothemes.com/ads/woothemes-125x125-2.gif";s:14:"woo_ad_image_3";s:52:"http://www.woothemes.com/ads/woothemes-125x125-3.gif";s:14:"woo_ad_image_4";s:52:"http://www.woothemes.com/ads/woothemes-125x125-4.gif";s:12:"woo_ad_url_1";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_2";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_3";s:24:"http://www.woothemes.com";s:12:"woo_ad_url_4";s:24:"http://www.woothemes.com";s:18:"woo_alt_stylesheet";s:14:"orangeblue.css";s:12:"woo_auto_img";s:5:"false";s:7:"woo_bio";s:25:"Tools, tips, and reviews.";s:20:"woo_content_archives";s:5:"false";s:16:"woo_content_home";s:5:"false";s:14:"woo_custom_css";s:0:"";s:18:"woo_custom_favicon";s:0:"";s:18:"woo_feedburner_url";s:0:"";s:20:"woo_google_analytics";s:0:"";s:8:"woo_logo";s:64:"http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png";s:10:"woo_resize";s:4:"true";s:16:"woo_thumb_height";s:3:"100";s:15:"woo_thumb_width";s:3:"100";}</li><li><strong>woo_page_ex</strong> - </li><li><strong>woo_popular</strong> - Select a number:</li><li><strong>woo_portfolio_cat</strong> - Featured Post</li><li><strong>woo_port_in_nav</strong> - false</li><li><strong>woo_port_prev_ins</strong> - Click on images below to load a larger preview.</li><li><strong>woo_port_prev_title</strong> - Thumbnails</li><li><strong>woo_resize</strong> - true</li><li><strong>woo_search_content</strong> - false</li><li><strong>woo_settings_custom_nav_1_descriptions</strong> - no</li><li><strong>woo_settings_custom_nav_advanced_options</strong> - yes</li><li><strong>woo_settings_custom_nav_version</strong> - 1.0.19</li><li><strong>woo_shortname</strong> - woo</li><li><strong>woo_themename</strong> - Big Easy</li><li><strong>woo_thumb_height</strong> - 100</li><li><strong>woo_thumb_width</strong> - 100</li><li><strong>woo_uploads</strong> - http://remoteusability.com/blog/wp-content/woo_uploads/3-asd.png</li></ul>